Policy & Term of Payment For Small Group
Kindly read these terms and conditions carefully. On booking online or signing our booking form when making reservation over the phone or by email, you are deemed to have read and accepted our Booking Conditions and are accepting the terms of these conditions on behalf of all persons in the party. These terms and conditions constitute an agreement with fareastour.asia. By entering the site you accept these terms and conditions.
II. Payment Method
Please note that Onepay fees will be charged on your account (3% for Visa/Master/JCB card, or 3.85 % for Amex card). It means you must add Onepay fees when you pay us through this secure Onepay system. To reduce the complication for you, we will count this fee and add when you want to deposit by credit card.
Note: When either Onepay or Far East Tour has reason to believe that the payment you made is fraudulent, we reserve the right to hold your bookings and require another method of payment
Recipient Name: Nguyen Thanh Cong
Beneficiary Account Number: 41670409
Bank Name: ASIA COMMERCIAL BANK
Bank Address: 44/42 RUE NGUYEN PHONG SAC, CAU GIAY DISTRICT, HANOI, VIETNAM.
Swift code or code for the bank transfer: ASCB.VNVX
Last name: Nguyen Thanh
Address: No. 3B Thi Sach street, Hai Ba Trung district, Hanoi city, Vietnam country
Number ID: 111 345 677
Phone: +84 913 005 974
And send us the MTCN (Money Transfer Control Number) and PIN (if needed) after your sending money.
III. Deposit and Cancellation
Cancellation by customer will be charged as follow:
- More than 30 days before the beginning of the trip: No charge but deposit is non-refundable.
- 15 to 30 days before trip commencement: 50% of the total trip cost.
- From 7 to 14 days before trip commencement: 75% of the total trip cost.
- No refunds for cancellations 7days before the commencement of the journey.
The contract between the services rendered by Far East Tour may be canceled by us for reasons related to a situation of force majeure, political, health, natural disaster, plane, etc. In all such instances of cancellation, registrants are fully reimbursed, but cannot claim any compensation.
IV. Final Payment
Normally before departure, our Cruise specialist will meet you at your convenience time for tour briefing and settle the balance.
During the course of the trip, the Customer must comply with the regulations announced by the guide or by the responsible service provider.
Anything that happens outside the program or contract awarded is not the responsibility of Far East Tour.
Far East Tour is responsible to the Customer as an intermediary between the client and various service providers (planes, hotels, transport, restaurants, boats ...) Far Eastour must in all cases do its best to satisfy the customer, but should not be confused with these various services, which in any event, retain their own responsibility.
(+84) 917 620 980